Privacy Policy

Last updated:

This Privacy Policy explains how Protoboard Studios (“Protoboard Studios”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you use the mobile apps we publish on Google Play and other app stores (our “apps”) and when you visit this website. It applies to every Protoboard Studios app unless an app links to its own, app-specific privacy policy.

How to read this policy. Our apps are built from a shared set of components, but no single app uses all of them. Sections that begin with “If an app…” describe a feature or service that only some of our apps include. The Data safety section of each app’s Google Play listing, together with the app’s own disclosures and permission prompts, tells you which of these apply to that app. Sections marked Accounts apply only to apps that let you create an account. If anything is unclear, contact us.

Summary

Information we collect

What we collect depends on the app you use and the features you choose to use.

Information you give us

Information collected automatically

When you use an app, the app and the third-party services it includes (see Third-party services) automatically collect some information from your device:

Information stored only on your device

Apps store preferences, cached content, and offline data on your device. This information stays on your device unless the app syncs it to your account, and it is removed when you clear the app’s data or uninstall the app.

How we use information

We use the information we collect to:

We do not sell your personal information, and we do not use information collected in our apps to build profiles of you for purposes unrelated to the app.

Third-party services

We rely on services operated by Google LLC and its affiliates (“Google”) to build and run our apps. Each app uses some, but not all, of the services described below. When you use an app, these services receive information directly from your device. How Google handles that information is described in the Google Privacy Policy, in How Google uses information from sites or apps that use our services, and, for Firebase services, on the Privacy and Security in Firebase page.

For Firebase and Google Analytics, Google processes data on our behalf under Google’s data processing terms. For Google AdMob, Google acts as an independent controller and uses the data it collects in accordance with its own privacy policy.

Firebase Authentication Accounts

If an app lets you create an account or sign in, we use Firebase Authentication to manage it. Depending on the sign-in options the app offers, this involves your email address and password, your phone number (verified by a text message code), or a third-party sign-in provider such as Google Sign-In or Sign in with Apple. Firebase Authentication also records your IP address and user agent when you sign up or sign in, to secure accounts and prevent abuse.

When you sign in with a third-party provider, the provider shares the profile information you authorize (typically your name, email address, and an account identifier) with us, and your use of the provider is governed by its own privacy policy, for example the Google Privacy Policy or Apple’s Privacy Policy.

Firebase databases and storage Accounts

If an app syncs your data, backs it up, or has online features, the content you create and your account identifier are stored in Google Cloud data services: Cloud Firestore, Firebase Realtime Database, Cloud Storage for Firebase, and Cloud Functions for Firebase. Access is controlled by security rules so that your data can be read and changed only by you or, where an app is designed for sharing, by the people you choose to share it with. These services briefly log IP addresses and user agent information to operate and secure the service.

Google Analytics for Firebase

If an app includes analytics, Google Analytics for Firebase collects the usage, device, and app information described above, along with an app-instance ID, a coarse location derived from a masked IP address, and in-app purchase events. In ad-supported apps it may also collect the Android advertising ID, which lets us and Google measure ad performance. We use analytics to understand which features are used, to spot problems, and to make product decisions. Google Analytics data is not tied to your name or email address.

Firebase Crashlytics and Performance Monitoring

If an app includes crash reporting, Firebase Crashlytics collects crash reports: stack traces, the state of the app when it crashed, device metadata, and a Crashlytics installation identifier used to count how many users a problem affects. We may attach custom logs, keys, or your account identifier to help us reproduce and fix specific problems. Firebase Performance Monitoring, where included, collects performance metrics such as app start time, network request latency, and CPU and memory usage, together with device metadata and your IP address. We use this information only to find and fix problems.

Google AdMob

If an app shows ads, it includes the Google Mobile Ads SDK, which is operated by Google AdMob. The SDK collects your Android advertising ID and app set ID, your IP address (used to estimate your general location), device and app information, your interactions with ads (such as views, taps, and video views), and diagnostic information such as app launch time, hang rate, and energy usage. See Advertising for details, including how to opt out of personalized ads.

Other Firebase services

Google Play

Our apps are distributed through Google Play and use Google Play services on your device. If an app offers purchases, Google Play Billing processes the payment. Google’s handling of your Google account, purchases, and payment details is governed by the Google Privacy Policy.

Advertising

Some of our apps are free to use and supported by ads served through Google AdMob. Ads may be personalized (selected based on your interests, inferred from your activity in our apps and in other apps and websites) or non-personalized (selected based only on context, such as the app you are using, your approximate location, and the content on the current screen).

Third-party vendors, including Google, use identifiers such as the Android advertising ID (and cookies, where ads are shown in a web view) to serve ads based on your prior use of our apps and other apps and websites. Google’s use of advertising identifiers enables it and its partners to serve ads to you based on your use of our apps and of other apps and websites on the Internet. Google explains how it uses this information on the page How Google uses information from sites or apps that use our services.

Google is currently the only advertising network in our apps. If we add other ad networks through AdMob mediation, we will list them here with links to their privacy policies.

Your consent

If you are in the European Economic Area, the United Kingdom, Switzerland, or another region where consent is required, the app will show you a consent message before any personalized ads are served. You can decline; the app will then show only non-personalized or limited ads. You can change your choice at any time from the app’s privacy or ad settings (usually labeled “Privacy options” or “Ad choices”), and the app keeps a record of the choice you made.

Where United States state privacy laws treat personalized advertising as a “sale” or “sharing” of personal information or as “targeted advertising”, you can opt out using the controls below or by contacting us. See Your privacy rights.

Opting out of personalized ads

Opting out does not remove ads from ad-supported apps; it changes how ads are selected.

How we share information

We share information only in the following circumstances:

We do not sell personal information, and we do not share it with third parties for their own marketing purposes. Serving personalized ads through AdMob may be considered “sharing” under some laws; you can opt out as described under Advertising.

Data security

We take reasonable technical and organizational measures to protect your information:

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a security incident affecting your personal information, we will notify you and the relevant authorities as required by law.

Data retention

We keep information only for as long as it is needed for the purposes described in this policy. Typical retention periods are:

Information How long it is kept
Account information and content stored in an app’s cloud storage Until you delete the content or your account, or ask us to delete it. Deleted data is removed from live systems promptly and from backup systems within 180 days.
Data stored only on your device Until you clear the app’s data or uninstall the app.
Sign-in and sign-up logs (IP address, user agent) A few weeks.
Crash reports 90 days.
Performance data 30 days for data associated with an IP address; 60 days for other performance data.
Analytics data Data associated with an app-instance ID or advertising ID is kept for the retention period we set in Google Analytics, which is no longer than 14 months. Aggregated statistics that do not identify you may be kept longer.
Firebase installation IDs and notification tokens Until the app is uninstalled or we delete them, after which they are removed from Google’s systems within 180 days.
Database and backend request logs (IP address, user agent) A few days.
App Check tokens Up to seven days.
Advertising data collected by Google AdMob Retained by Google according to Google’s data retention practices.
Purchase records For as long as needed to support your purchases (for example, to restore them) and as required by tax, accounting, and fraud-prevention rules.
Support and privacy correspondence Up to two years after your request is resolved.

We may keep some information longer where it is necessary to comply with a legal obligation, resolve disputes, prevent fraud and abuse, or enforce our terms. When we do, we keep only what is needed for that purpose.

Delete your account and data Accounts

If an app lets you create an account, you can delete the account and all data associated with it from inside the app (open Settings, then choose Delete account) or, if you no longer have the app installed, by following the steps on our Delete your account page. That page also explains what is deleted, what we may retain, and how to delete data without deleting your account.

Your choices

Your privacy rights

Depending on where you live, you may have the right to:

To exercise any of these rights, contact us. We will verify your request, usually by confirming that you control the email address or account concerned, and respond within the time required by applicable law (generally within 30 days). You may also use an authorized agent, in which case we may ask for proof that the agent is acting on your behalf.

European Economic Area, United Kingdom, and Switzerland

Protoboard Studios is the controller of the personal data processed in our apps. We process personal data on the following legal bases: performance of our contract with you (providing the app and your account); your consent (personalized ads, optional permissions, and other processing for which we ask); our legitimate interests (keeping our apps secure, fixing bugs, understanding how they are used, and showing non-personalized ads), balanced against your rights; and compliance with legal obligations.

Our service providers may process your data in the United States and other countries outside your own. Where they do, the transfer is protected by safeguards recognized under applicable law, including the European Commission’s standard contractual clauses incorporated in Google’s data processing terms and, where applicable, the EU-US Data Privacy Framework.

United States

If you live in California or another US state with a consumer privacy law, the rights above apply to you as provided by your state’s law. In the past twelve months we have collected the categories of personal information described under Information we collect: identifiers, account and contact details, commercial information (purchases), internet or other network activity (usage, crash, and diagnostic data), and approximate location. We collect them for the purposes described under How we use information and disclose them to the service providers described under How we share information. We do not sell personal information, and we do not knowingly sell or share the personal information of anyone under 16. In ad-supported apps, identifiers and activity data are shared with Google for personalized advertising, which may be considered “sharing” or “targeted advertising” under your state’s law; you can opt out as described under Advertising or by emailing us with the subject “Do not sell or share my personal information”.

Children’s privacy

Unless an app’s Google Play listing states that it is designed for children or families, our apps are not directed to children under 13 (or the higher age of digital consent that applies where you live), and we do not knowingly collect personal information from children. If an app is designed for children or families, its store listing will say so; that app complies with Google Play’s Families policy, shows only non-personalized ads configured for child-directed treatment, and does not collect the advertising ID.

If you believe a child has provided us with personal information without appropriate consent, contact us and we will delete it.

This website

This website does not use cookies, analytics, or advertising trackers. Our hosting provider may log standard technical information (such as IP address and browser type) to deliver and secure the site.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version at this address and update the “Last updated” date at the top. If a change materially affects how we use your personal information, we will give you notice in the app or, where we have your email address, by email before the change takes effect. Your continued use of an app after the updated policy takes effect means the updated policy applies to you.

Contact

Protoboard Studios is the developer named on our Google Play listings. For questions about this policy, to exercise your privacy rights, or to request deletion of your account or data, email privacy@protoboardstudios.com.